 Computer Concierge NY LLC I know a few people who still insist on paying their bills the old fashioned way. They write that monthly check for the mortgage, car payment and numerous other payments that they have. Even after I tell them the benefits of paying online, they still prefer to pay their bills the old fashioned way. If only they would listen. They would save both time and money.I have been paying my bills online now for almost 15 years. It is faster (you can set up recurring payments. Just be sure that the money is in your account to cover the payment on the day you set it to be paid) and less expensive (no stamps and you don’t have to buy checks nearly as often).It also is safe to pay your bills online. Yes an account can be hacked but there is always the risk of mail theft when paying bills by mail. If a payee says they never received payment you readily research your account on the bank’s website to see if the payment was made and to whom. I have had an instance or two where I got a letter saying that payment was not made and it was. What I found out was that the name of the payee or the address was not correct. After corresponding with the payee, the issues were resolved.
In paying my bills online, I also am helping the environment and contributing to going green. Online payments save paper. Not just from the written checks but envelopes as well. Companies have less envelopes to open so their costs get reduced. This truly is a win/win for all. Certain recurring monthly payments are allowed to be made by credit card. You can take advantage of rebates and my credit card happens to offer me a 1% rebate on all purchases. Not much but every little bit helps. If I could pay my cable bill using my credit card I certainly would do so. It would also be 1 less payment to set up every month as it is now included with my other credit card purchases. Banks are happier as well. Online payments reduce their processing fees. Handling it electronically is also simpler for them and merchants like it because of this as well. Less envelopes to open. Receive their money quicker. Paying by mail vs paying electronically at the same time. The merchant will receive the electronic payment quicker.I do not recommend using online payments from service providers such as electric companies, credit card companies, etc. If they make an error it can adversely affect your credit rating and per your agreement with them it may be difficult to hold them accountable. Also if there is an error it can take a while to get your money back. I prefer paying bills online through my bank.
Paying by check still has its uses. It is not recommended that you pay federal tax bills through your online bank. My bank specifically says, “The Online Bill Payment service should NOT be used to pay your local, state or federal taxes.” When you pay online, the money is deducted from your checking account NOT when the payee cashes the check but when you tell the bank to pay the bill. You no longer have a “float”. How many of us will give a birthday gift of $50 by doing it through our online account? We probably will include a check inside a birthday card. The same goes for weddings. On the minus side, it is not as easy to switch banks. If you do switch banks you need to make sure all pending and recurring payments are cleared.
If you have further questions about paying bills online, or other technology questions I can be contacted at (917) 572-3468 or email me at mike@computerconciergeny.com
My Facebook page provides information on the current goings on in the technology field with tips to better use your technology. For timely information, please visit and "Like" my page.Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park, Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park, New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity. Our web services are provided worldwide.
New Orleans just had the Super Bowl but Mardi Gras is just about here and you may be wondering why I am writing about Mardi Gras in a tech blog. Well first off if you want to see what is happening on Bourbon Street check out this webcam. If you want to know more about Mardi Gras including some tradition, history and videos then Mardigrasneworleans.com is the site you want to check. The website also has a schedule of the parade.
The Mardi Gras is also visible on social media. For those on Twitter, follow it all on @NOLAMardiGras. You can follow the many tweets which also includes parade cams. #paradecam is the hashtag used. #NOLA and #Mardigras will be popular hashtags on Twitter. For those familiar with the city, I found by going on Twitter that there will be a cam at Fat Henry's Bar on St. Charles Ave in the Uptown section. Check out the festivities by clicking on the link. Also the St. Charles Streetcar does not run from Downtown during the parades.
Those on Facebook can go to the Mardi Gras page there. Quite a few posts, pictures and at last count about 12,000 people who "Like" this page. By doing a search for "Mardi Gras" you will get an idea of how it is celebrated in other cities. And if that page doesn't have enough about theMardi Gras there is another one. Mardi Gras is another Facebook page. So there is certainly a Facebook presence here.
Of course there is more to New Orleans than Mardi Gras. http://www.neworleansonline.com/ has more information on the big event going on there as well as upcoming festivals if you are unable to make it for Mardi Gras. There is also good information on things to do when besides the Mardi Gras. On a personal note , when I was last in New Orleans my wife we made sure to visit Mardi Gras World. You get to see many of the costumes and floats from the Mardi Gras in the warehouse as well as some of them being made. You may even get to wear a mask or two. The tour of the warehouse was truly something we both enjoyed.
Youtube has videos of some past Mardi Gras as well as New Orleans related videos that you may enjoy watching.
Perhaps the best known bar in New Orleans is Pat O'Briens. They also have a Facebook presence as well. When a friend of mine prior to his trip to New Orleans put on his Facebook page that he will be at Pat O'Briens that Saturday night, I called him. Not only did I suggest that he take the post down but Pat O's is also very crowded on Saturday night. It will be packed during Mardi Gras as well.
New Orleans also is a culinary delight with many fine restaurants each better than the last. NewOrleansRestaurants.com has a good review of them and other sites have good reviews as well. One of my favorites is Mothers. It is one of the many restaurants with great service and where you will be guaranteed to have a real good meal.
If you're at Mardi Gras enjoy! If you are not then there is the cam I mentioned earlier as well as all on Twitter and Facebook. If you get to go to New Orleans then have a good time. It truly is a fun city as those who have been there can truly say.If you have questions about your technology and social media I can be contacted at (917) 572-3468 or email me at mike@computerconciergeny.com .
My Facebook page provides information on the current goings on in the technology field with tips to better use your technology. For timely information, please visit and "Like" my page. Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park, Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park, New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity. Our web services are provided worldwide.
While recently looking into changing my cell plan I noticed that unlimited talk time for domestic minutes is becoming more prevalent and at a reasonable price. It had me thinking about ditching my landline.
For those who are thinking the same thing you need to answer a few questions.
What are the current costs of your landline? What does it include? I have friends who have a plan that includes cable, internet and phone service. If they were to give up the phone service part they would actually pay more.
So they are keeping this plan and use the land line for faxing and as an emergency phone. Does an elderly person live with you or are you elderly? You may want to keep that landline phone regardless of the savings. My personal landline costs $10 monthly with unlimited calls anywhere in the US, Canada and Puerto Rico. Check with your landline carrier. They may offer you an incentive to stay with them if you are inclined to keep it. If you are not using Voice Over Internet Protocol (VOIP) – you still have phone service in the event you lose your electricity. That said, some VOIP may have a backup in the event you lose power. However after Hurricane Sandy I heard that some affected by it lost backup power. I am sure landline phones without VOIP lost service during Hurricane Sandy as well.
Do you fax? I presently do a limited amount of faxing using my all in one printer. Depending on how much faxing you do it may be beneficial to find an alternate way to send faxes. Your smartphone can also be used to send faxes.
Do you make international calls and if so how much? Would you be better served by getting an international plan for your cell phone? Can you use a video application like Skype or Facetime to make your international calls? If you are using one of these applications you can talk anytime, no matter where either of you are for free.
Because of the low rate I am paying and my occasional faxes I am keeping my landline for now. The day will come where my landline will join that rotary dial phone I had in my first apartment.
If you have further questions about whether or not to ditch your landline, how to keep it and pay less or other technology problems you may have I can be contacted at (917) 572-3468 or email me at mike@computerconciergeny.com .
My Facebook page provides information on the current goings on in the technology field with tips to better use your technology. For timely information, please visit and "Like" my page.
Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park, Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park, New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity. Our web services are provided worldwide.
 Google Calendar - picture taken by Mike Klubok Owner - Computer Concierge NY LLC In today’s world, time management is something that we all need to do and do well. This is just one of the reasons why Google Calendar is the preferred online calendar of many. It syncs with my smartphone as well and I also can add, delete or change appointments there as well.Google Calendar allows you to set up multiple calendars using one ID. You make the choice of which calendars you wish to see at a given time. You are able to have a calendar for business, personal, travel, etc. with different sharing settings for each. You can share your calendar with anyone having a Google account. Other calendars allow those you share with to view only or also edit. With Google Calendar I can decide what they will view. Do they just see whether I am busy or free, or do they see the event as well? I can decide. I further can allow others to decide who a calendar is shared with. For example I have an appointment calendar. My wife is able to see the details of this calendar but cannot make changes. My son can only see if I am free or busy. He does not see the details. I also have a Travel Calendar for events my wife and I have planned for when we travel. Both of us can edit that calendar and make changes as needed. My wife can also decide to share that calendar with others. I also can make any of my calendars public if I so choose. If a calendar is made public, it will appear in a Google search where appropriate. My wife can view my appointment calendar and I can view hers. Recently friends of ours purchased tickets for a show not realizing that one of them had made plans for that evening. When my wife and I are making plans, we check both our own and each other’s calendar to see whether or not the other has plans for the date and time in question. I like the feature of when I enter an event I put the address of the event in the "Where" field. Clicking on that field will bring up the location in Google Maps. Since Google Calendar syncs to my smartphone, this could be a stress saver if I get lost as I can get directions on my smartphone wherever I am. It is a great calendar for scheduling a get together as well as inviting people to an event whether or not they use Google Calendar. You invite them directly from Google Calendar without emailing them through Gmail. The options to respond are the standard "Yes", "No", or "Maybe". In addition, for the "Yes" response there is a field to indicate if you are bringing a guest as well as the name of the guest.Need to quickly add an event? Use the quick add feature. Type in the event, date and time and Google calendar automatically adds it. Type in an email address and an invitation is sent to that email address. Do the same from your phone by texting 48368 and Google calendar automatically adds the event to your calendar. You also can add “interesting” calendars such as a schedule any or all of your favorite sports teams, national and/or religious holidays.Another feature of Google Calendar that I like is appointment slots. Appointment slots allows you to set aside period of time on your calendar at preselected intervals for others to schedule appointments. For example a college professor can set aside Tuesday between the hours of 1-4 PM at ½ hour intervals for those also having Google Calendar to reserve time on your calendar. One last thing here. I do not erase events after they take place. It is maintained on Google’s servers and takes up negligible space on your smartphone. A lawyer friend of mine has a client of his who is being audited and erased events as they were completed. Had they not been erased, the client would not have to go through hoops to recreate his Travel and Entertainment events. It would be right on his calendar and he would have a lot more time and money. You need to have a Google account to access and use the calendar. If you are not already using it give it a try. You may want to check out some of their features such as Year view, Jump to date and World clock. Its ease and convenience are why it the preferred calendar of many. You too may change calendars.If you have additional questions about how Google Calendar can used to better manage your time, I can be reached at (917) 572-3468 or email me at mike@computerconciergeny.com It is truly a good time management tool.My Facebook page provides information on the current goings on in the technology field. There are tips to better use your technology. For timely information, please visit and "Like" my page.
Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park, Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park, New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity. Our web services are provided worldwide.
So you may have heard that Microsoft recently released the much anticipated Windows 8 operating system. It sure doesn’t look like those previous operating systems of Windows that you have seen. Don’t despair since Windows 8 was made with the future in mind as it works well with touchscreens and you will be seeing more touchscreen personal computers over the next few months. One of the first things you will notice is that there is no start tab. You’re wondering how to turn the computer off. Going to either the upper or lower right hand corner will bring up a bar known as the charms bar. The bottom icon there that looks like a cog a bicycle chain goes around is the Settings icon. Either click on it or if you have a touchscreen tap it and you will see the Power icon at the bottom. Select that and select “Sleep” “Restart” or “Shut Down”. You no longer are wondering how to shut your computer off.You also by now have probably noticed that the screen instead of showing the familiar icons on your desktop show tiles. Each of these tiles represents an app (Programs are now referred to as apps like the apps on your smartphone and your friend’s Mac programs which are also referred to as apps). Some of these apps show information. The weather tile shows the weather for the location noted. You can put a calculator app to do arithmetic operations. One great thing about this new screen is if you are looking for a file, setting, or app just start typing the name of it. Once you start the search screen will show. You can see where your search query for apps, settings, files. Also expect to see more Windows 8 phones out there in the next few months. Don’t despair about not seeing a desktop. There is a desktop tile. By tapping it if you have a touchscreen or moving your mouse to it and left clicking, the old traditional desktop (without the start tab) will show. One disadvantage of the new Windows 8 is when you go to delete a file there is no longer a confirmation asking if you wish to do so. No last chance to change your mind. However all is not lost. By going to the recycle bin and right-clicking on it, choose Properties, and check the "Display Delete Confirmation Dialog" box. You now will have that last chance to make sure that you truly want to delete that file. Another disadvantage is a longer learning curve going to a new operating system. The advantages however outweigh the disadvantages.So should you upgrade to Windows 8? Windows 8 Pro is available for $39.99 but that is only until January 31, 2013. Unless you are upgrading from Windows 7 you will need to reinstall your apps. I upgraded due to business considerations since I will be setting up new computers that use Windows 8 and training people to use it. There is the learning curve I mentioned earlier and you need to get used to not having a start tab. File Explorer (formerly Windows Explorer), is a lot more user friendly, security is improved and boot time is faster making it a possible investment if you are still using Windows Vista or Windows XP. That said, given the age of your computer if you are using XP or Vista, replacing your computer may be a more feasible option. If you have XP or Vista currently, while Windows 8 requires a minimum of a 1GHz processor I would recommend a minimum of 2 GHz. Other than the tiled apps, there is not a real big change between Windows 7 and Windows 8.
If you have additional questions about Windows 8, I can be reached at (917) 572-3468 or email me at mike@computerconciergeny.com
My Facebook page provides information on the current goings on in the technology field. There are tips to better use your technology. For timely information, please visit and "Like" my page.Computer training and many types of computer repairs can be done remotely. If you or someone you know needs either training to better use your computer or repairs I am now doing it on a remote basis in addition to in person locally.
http://computerconciergeny.com/3/post/2012/10/joinme-how-to-use-to-allow-someone-to-remotely-view-and-control-your-computer.html takes you to a narrative to use Join.me. It is a very user friendly site and it is easy to temporarily allow control of your computer. I also did an online video as well which is on the following link. http://www.youtube.com/watch?v=AyRSqpYNVQY
Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park, Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park, New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity. Our web services are provided worldwide.
With the impending arrival of Hurricane Sandy please look at the attached link. http://mashable.com/2012/07/03/charging-solutions/ about some ways you may be able to recharge your devices in the event you lose power. Cell phone towers may be down and you may lose internet service but keep in mind that most smartphones have a built in light that could come in handy during these times. Also at this time if you are not using your cellphone, keep it charged. Use your phone as sparingly as possible to preserve power. On a personal note, since I will not be using my cellphone during the evening I will be turning it off to preserve my battery in case we lose power. Also use text messaging to reach out as this is likely to be more successful.
Before retiring, it will be a good idea to disconnect electrical power to televisions, computers, printers, etc. Have copies of any prescriptions. Use a smartphone if you have one or a phone with a camera to take a picture of them.
If you bank online, you may want to make sure that all bills that need to be paid in the next several days are accounted for and that you have money in your accounts to cover any recurring and other payments that you have set up. If you lose power, you may not be able to pay these bills and transfer money between accounts till power is restored.
Most of all be safe. Being safe is of utmost importance. Use common sense. Fill up water bottles, tea pots, etc..
As always I can be reached at (917) 572-3468 for your technology problems.
My Facebook page provides information on the current goings on in the technology field. There are tips to better use your technology. For timely information, please visit and "Like" my page.
Computer training and many types of computer repairs can be done remotely. If you or someone you know needs either training to better use your computer or repairs I am now doing it on a remote basis in addition to in person locally.
http://computerconciergeny.com/3/post/2012/10/joinme-how-to-use-to-allow-someone-to-remotely-view-and-control-your-computer.html takes you to a narrative to use Join.me. It is a very user friendly site and it is easy to temporarily allow control of your computer. I also did an online video as well which is on the following link. http://www.youtube.com/watch?v=AyRSqpYNVQY
Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park, Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park, New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity. Our web services are provided worldwide.
So who out there after reading my recent article about backing up http://goo.gl/c2Gl0 still doesn’t back up their data files? I emphasize it in discussions with clients, friends and colleagues yet many people still do not back up their data files or if they do it is not often enough. Their excuses range from: I have no important files; I'll get to it; I can get my files; I don't want to spend the money. The big reason to back up your data is this: In the event of a hard drive failure for whatever reason, you have a backup copy of your data. Important documents, sentimental pictures of children, grandchildren and other loved ones will not be lost in the event your hard drive fails. If you are one of those who still do not back up your files, this is a must read.
Let's address each of these excuses one by one:
-- I have a good friend of mine who never backed up his files. His excuse was that he had no important files. Recently he had an issue where he thought his hard drive had crashed. Suddenly he had important files (including pictures from a recent trip) on his hard drive that he needed to have. Fortunately the issue was not with his hard drive but rather another issue. His data was saved.
-- "I'll get to it" is another excuse I have heard a few times. This is a variation of, “I don’t have the time.” Hopefully when you get to it will be before your hard drive fails. If you have a hard drive failure it is too late. If you are a heavy computer user, you should back up your data once a day. I know someone who had their tax return on their hard drive. He was going eventually do a backup. Unfortunately, the hard drive crashed and he lost his tax return and the worksheets he used to prepare it.
-- "I don't want to spend money on it" – To paraphrase John Wooden, “If you don’t want to spend the money to back up your data, how about spending a whole lot more to get back the data should you have a hard drive failure?” That is if the data can be recovered. I checked with a national chain. If they can do the job in house the cost would be between $100 - $160 with it being ready in 2-4 days. If it needs to be sent to a data retrieval service the cost can run as high as a few thousand dollars. It will not be ready in 2-4 days but 2-3 weeks. How long can you wait for your data? Your costs to backup your data may even be FREE. Backing up will greatly lessen the anxiety of a hard drive failure.
-- "I can get my files" - A hard drive failure can occur without any previous warning. How will you get your data? See above paragraph for how long it would take and the cost.
The bottom line is you must have a backup in the event your hard drive fails. In the event of a failure you will be glad you had that backup. What would be the cost to you of losing a resume, pictures of children and grandchildren, tax returns saved on your computer with worksheets, schedules, etc? Backing up will save you money, time and aggravation. If you know someone who does not back up their computer, please for their sake make sure they read this.
What is the best way to do a backup? It depends on a few factors such as how much data is on your computer.
If you have additional questions about backing up your files, I can be reached at (917) 572-3468 or email me at mike@computerconciergeny.com My Facebook page provides information on the current goings on in the technology field. There are tips to better use your technology. For timely information, please visit and "Like" my page.Computer training and many types of computer repairs can be done remotely. If you or someone you know needs either training to better use your computer or repairs I am now doing it on a remote basis in addition to in person locally.
http://computerconciergeny.com/3/post/2012/10/joinme-how-to-use-to-allow-someone-to-remotely-view-and-control-your-computer.html takes you to a narrative to use Join.me. It is a very user friendly site and it is easy to temporarily allow control of your computer. I also did an online video as well which is on the following link. http://www.youtube.com/watch?v=AyRSqpYNVQY
Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park, Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park, New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity. Our web services are provided worldwide.
If you are having a computer problem someone elsewhere can view your screen and/or remotely control your computer temporarily to fix the problem. JoinMe is a good program to use. I have used it to help others fix their computer problems. It is very user friendly and no account setup is needed. There is both a free and paid version. I personally have not found a need for the paid version which currently costs $149 for an annual membership or $19 if you choose to use the paid service by the month. Note that if you are not connected to the internet, you cannot use this or any other program to share your computer with someone remotely. You also have the ability to talk or have a chat using Join.me.
The first thing you need to do if you have not already done so is to download the Join.me program onto your computer. Using your internet browser (for purposes of this illustration I am using Internet Explorer (IE) type “Join.me” in the address bar and then press “Enter”. The illustration below shows where the address bar is in case you are not familiar with using your browser.
Once you are in Join.me what you will see will include something in the picture below. You will notice the word “share” in orange lettering. Underneath it is “pro” which is in white letters with a gray background.
What you want to do next is click on “basic” which is next to “pro”. “basic” will then be in white letters with a gray background as shown in the picture below. You then want to click on the orange arrow to begin the download of the program. The location of the arrow is shown in the blue arrow pointing to it. Clicking on the orange arrow will begin the download. You may be prompted as to whether you wish to download the program. Select “Run” and then “Yes” or some variant of the affirmative. Once the download has completed and it should only take about a minute. The following icon will appear on your computer screen with other icons you have. For future sessions, clicking on this icon will allow you to share your screen and control of your computer in the manner shown below. The toolbar shown in the picture below is now showing. When you click on the Join.me icon above in the future it will bring up the same toolbar. Note that the mouse icon is gray. Keep this in mind for when you actually give control of your computer. You also will notice a 9 digit number. Every time you share your screen with someone, this number will change. It is the number you give to the person you wish to view your screen and if you desire also control your computer. When you give the other person the 9 digit number, they enter it from their own Join.me toolbar. Upon doing so, the mouse icon will turn from gray to orange. Once this occurs, your clicking on it will allow the person you have shared your screen with to control your computer. Once you click on the icon you will see underneath the mouse icon a menu to determine which viewer you wish to share control of your computer with. Assuming that only one person is viewing your screen, click on “Viewer 1” or the name of the person if the person has entered their name. If more than one person is viewing your computer, click on the viewer you wish to control your computer.
Once you have allowed control of your computer, the mouse icon will have an “x”. When you press the mouse icon at this point and underneath the icon select “stop sharing control”, the person you have been allowing to control your computer will no longer be allowed to control your computer until the next session when the process will need to start over.
Pressing the “x” in the program will allow you to exit Join.me. You will then be prompted “Exit join.me?” Clicking “exit” which is in orange with white lettering will exit you from the program.If you have additional questions about storing information on the internet, I can be reached at (917) 572-3468 or email me at mike@computerconciergeny.com
My Facebook page provides information on the current goings on in the technology field. There are tips to better use your technology. For timely information, please visit and "Like" my page.
Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park, Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park, New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity. Our web services are provided worldwide.
 If you are having a problem with your computer, someone elsewhere can view your screen and remotely control your computer temporarily to fix the problem. Join.me is a good program to use for this purpose. I have used it to help others fix their computer problems as well as show them how to better use their computer. It is very user friendly, easily installed in under a minute and no account setup is needed. There is both a free and pro version. I personally have not found a need for the pro version which currently costs $149 annually or $19 if you choose to use it by the month. For either version you can send files between all users. Note that if you are not connected to the internet you cannot use this or any other program to share your computer with someone remotely or to view someone else's. You also have the ability to talk online or have an online chat using Join.me as well. As mentioned, the whole process of downloading the Join.me program and placing the toolbar on your computer takes under a minute. When you first go to Join.me you will see a screen that looks similar to the one below. Under, "share your screen" click on "basic" and then click on the orange arrow key. This will begin your download. Follow the prompts and the Join.me toolbar will be in the upper middle of your screen. If you need to view someone else's screen enter the 9 digit code that the person sharing your screen gives to you and press the green arrow. _
 By just sharing your screen, you can use Join.me for doing a presentation as well. It is more than just a program to use if you have a computer problem or to solve someone else’s. I also know of a husband and wife who reviewed travel plans using it when one of them was out of town. These are just by using the free version. The pro version offers you such features as presenter swap, meeting scheduler and international conference lines. Whether or not you feel a need to use the pro version is up to you but as you can see, the free version has some good uses.
If you have additional questions about whether sharing your computer, I can be reached at (917) 572-3468 or email me at mike@computerconciergeny.com
My Facebook page http://on.fb.me/MikesCCNY provides information on the current goings on in the technology field. There are tips to better use your computer and smartphone. For timely information, please visit and "Like" my page.Computer Concierge NY LLC, provides expert computer and technology services in the Queens New York area, Including Albertson, Bayside, Bayside Hills, Bay Terrace, Bellrose, College Point, Douglaston, Floral Park, Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park, New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside vicinity. Our web services are provided worldwide.
I was talking with a client the other day who is in the market for a new computer. He currently has an older computer, is a PC owner and is thinking about buying a Mac this time around. Wondering whether to go the Mac route or buy a PC again. It is a question I get on an ongoing basis.
There are advantages to both. Approximately 12% of computers in use today are Macs and PCs (Microsoft Operating System) account for 85% and 3% are other. A big factor is cost. If you buy a Mac expect to pay a premium for it. This is because Microsoft licenses its operating system to Dell, HP, Lenovo among others so there is competition. If you wish to buy a Mac, Apple is the only manufacturer. You also have more varieties to choose from when you are choosing a PC as the same companies Microsoft licenses its operating system to build their own models. Macs are not as prone to viruses and other forms of malware. Note that I did not say you cannot get a virus on a Mac. Those who program viruses are less likely to make them to affect a Mac due to their market share. When they asked Willie Sutton why he robbed banks he responded, "Because that's where the money is." Why go after 12% of the market when you can go after 85%? In April 2012 Kaspersky noted that Mac’s platform was a decade behind Microsoft’s when it came to computer security. Link for article. Again the lower market share is why Macs are not as prone to viruses. Apple is known for their exceptional customer service. Their Genius Bar provides free technical support in person. Apple also offers free training as well again in person. I also suggest if you are buying a Mac you purchase an Apple Care plan. It is an extended warranty plan for both your computer and questions you have related to using it. The costs to repair a Mac are higher than repairing a PC. The gap has greatly lessened for these two factors but the availability of software programs for PCs is greater than for Macs. On the other side, Macs are easier to use as well as quicker to start up and shut down. That said, Windows has greatly narrowed the gap here and will be coming out with their new operating system Windows8 in October. Apple last updated their operating system in late July of this year.
In determining whether a Mac or PC is for you these are some of the factors to consider. Every situation is different so I cannot give a one size fits all answer. If you have additional questions about whether a Mac or PC would work better for you, I can be reached at (917) 572-3468 or email me at mike@computerconciergeny.com
My Facebook page http://on.fb.me/MikesCCNY provides information on the current goings on in the technology field. There are tips to better use your computer and smartphone. For timely information, please visit and "Like" my page.Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park, Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park, New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity. Our web services are provided worldwide.
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