Should You Upgrade Your Computer to Windows 8?

11/16/2012

 
So you may have heard that Microsoft recently released the much anticipated Windows 8 operating system. It sure doesn’t look like those previous operating systems of Windows that you have seen. Don’t despair since Windows 8 was made with the future in mind as it works well with touchscreens and you will be seeing more touchscreen personal computers over the next few months.

One of the first things you will notice is that there is no start tab. You’re wondering how to turn the computer off. Going to either the upper or lower right hand corner will bring up a bar known as the charms bar. The bottom icon there that looks like a cog a bicycle chain goes around is the Settings icon. Either click on it or if you have a touchscreen tap it and you will see the Power icon at the bottom. Select that and select “Sleep” “Restart” or “Shut Down”.  You no longer are wondering how to shut your computer off.

You also by now have probably noticed that the screen instead of showing the familiar icons on your desktop show tiles. Each of these tiles represents an app (Programs are now referred to as apps like the apps on your smartphone and your friend’s Mac programs which are also referred to as apps). Some of these apps show information. The weather tile shows the weather for the location noted. You can put a calculator app to do arithmetic operations. One great thing about this new screen is if you are looking for a file, setting, or app just start typing the name of it. Once you start the search screen will show. You can see where your search query for apps, settings, files. Also expect to see more Windows 8 phones out there in the next few months. Don’t despair about not seeing a desktop. There is a desktop tile. By tapping it if you have a touchscreen or moving your mouse to it and left clicking, the old traditional desktop (without the start tab) will show.

One disadvantage of the new Windows 8 is when you go to delete a file there is no longer a confirmation asking if you wish to do so.  No last chance to change your mind. However all is not lost. By going to the recycle bin and right-clicking on it, choose Properties, and check the "Display Delete Confirmation Dialog" box. You now will have that last chance to make sure that you truly want to delete that file.  Another disadvantage is a longer learning curve going to a new operating system. The advantages however outweigh the disadvantages.

So should you upgrade to Windows 8? Windows 8 Pro is available for $39.99 but that is only until January 31, 2013. Unless you are upgrading from Windows 7 you will need to reinstall your apps. I upgraded due to business considerations since I will be setting up new computers that use Windows 8 and training people to use it. There is the learning curve I mentioned earlier and you need to get used to not having a start tab. File Explorer (formerly Windows Explorer), is a lot more user friendly, security is improved and boot time is faster making it a possible investment if you are still using Windows Vista or Windows XP. That said, given the age of your computer if you are using XP or Vista, replacing your computer may be a more feasible option. If you have XP or Vista currently, while Windows 8 requires a minimum of a 1GHz processor I would recommend a minimum of 2 GHz. Other than the tiled apps, there is not a real big change between Windows 7 and Windows 8.

If you have additional questions about Windows 8, I can be reached at (917) 572-3468 or email me at mike@computerconciergeny.com  

My Facebook page provides information on the current goings on in the technology field. There are tips to better use your technology. For timely information, please visit and "Like" my page.

Computer training and many types of computer repairs can be done remotely. If you or someone you know needs either training to better use your computer or repairs I am now doing it on a remote basis in addition to in person locally.
http://computerconciergeny.com/3/post/2012/10/joinme-how-to-use-to-allow-someone-to-remotely-view-and-control-your-computer.html takes you to a narrative to use Join.me. It is a very user friendly site and it is easy to temporarily allow control of your computer. I also did an online video as well which is on the following link. http://www.youtube.com/watch?v=AyRSqpYNVQY


Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity.  Our web services are provided worldwide.
 

Tech Precautions To Take In Advance of Hurricane Sandy

10/28/2012

 
With the impending arrival of Hurricane Sandy please look at the attached link.  http://mashable.com/2012/07/03/charging-solutions/ about some ways you may be able to recharge your devices in the event you lose power. Cell phone towers may be down and you may lose internet service but keep in mind that most smartphones have a built in light that could come in handy during these times.  Also at this time if you are not using your cellphone, keep it charged. Use your phone as sparingly as possible to preserve power. On a personal note, since I will not be using my cellphone during the evening I will be turning it off to preserve my battery in case we lose power.  Also use text messaging to reach out as this is likely to be more successful.

Before retiring, it will be a good idea to disconnect electrical power to televisions, computers, printers, etc.  Have copies of any prescriptions.  Use a smartphone if you have one or a phone with a camera to take a picture of them.

If you bank online, you may want to make sure that all bills that need to be paid in the next several days are accounted for and that you have money in your accounts to cover any recurring and other payments that you have set up.  If you lose power, you may not be able to pay these bills and transfer money between accounts till power is restored.

Most of all be safe.  Being safe is of utmost importance. Use common sense.  Fill up water bottles, tea pots, etc..

As always I can be reached at (917) 572-3468 for your technology problems.

My Facebook page provides information on the current goings on in the technology field. There are tips to better use your technology. For timely information, please visit and "Like" my page.
Computer training and many types of computer repairs can be done remotely. If you or someone you know needs either training to better use your computer or repairs I am now doing it on a remote basis in addition to in person locally.
http://computerconciergeny.com/3/post/2012/10/joinme-how-to-use-to-allow-someone-to-remotely-view-and-control-your-computer.html takes you to a narrative to use Join.me. It is a very user friendly site and it is easy to temporarily allow control of your computer. I also did an online video as well which is on the following link. http://www.youtube.com/watch?v=AyRSqpYNVQY




Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity.  Our web services are provided worldwide.
 

Should Your Next Computer Be A Mac Or PC?

09/03/2012

 
I was talking with a client the other day who is in the market for a new computer.  He currently has an older computer, is a PC owner and is thinking about buying a Mac this time around.  Wondering whether to go the Mac route or buy a PC again.  It is a question I get on an ongoing basis.

There are advantages to both.  Approximately 12% of computers in use today are Macs and PCs (Microsoft Operating System) account for 85% and 3% are other.  A big factor is cost.  If you buy a Mac expect to pay a premium for it.  This is because Microsoft licenses its operating system to Dell, HP, Lenovo among others so there is competition.  If you wish to buy a Mac, Apple is the only manufacturer. 

You also have more varieties to choose from when you are choosing a PC as the same companies Microsoft licenses its operating system to build their own models.

Macs are not as prone to viruses and other forms of malware.  Note that I did not say you cannot get a virus on a Mac. Those who program viruses are less likely to make them to affect a Mac due to their market share.  When they asked Willie Sutton why he robbed banks he responded, "Because that's where the money is."  Why go after 12% of the market when you can go after 85%? In April 2012 Kaspersky noted that Mac’s platform was a decade behind Microsoft’s when it came to computer security. Link for article.  Again the lower market share is why Macs are not as prone to viruses.

Apple is known for their exceptional customer service.  Their Genius Bar provides free technical support in person. Apple also offers free training as well again in person.  I also suggest if you are buying a Mac you purchase an Apple Care plan.  It is an extended warranty plan for both your computer and questions you have related to using it. The costs to repair a Mac are higher than repairing a PC.

The gap has greatly lessened for these two factors but the availability of software programs for PCs is greater than for Macs.  On the other side, Macs are easier to use as well as quicker to start up and shut down.  That said, Windows has greatly narrowed the gap here and will be coming out with their new operating system Windows8 in October.  Apple last updated their operating system in late July of this year.

In determining whether a Mac or PC is for you these are some of the factors to consider. Every situation is different so I cannot give a one size fits all answer. If you have additional questions about whether a Mac or PC would work better for you, I can be reached at (917) 572-3468 or email me at mike@computerconciergeny.com 

My Facebook page http://on.fb.me/MikesCCNY provides information on the current goings on in the technology field. There are tips to better use your computer and smartphone. For timely information, please visit and "Like" my page.


Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity.  Our web services are provided worldwide.
 

You Probably are Overpaying to Keep Your Computer Secure

03/29/2012

 
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Some of you over the holidays received a computer for a gift.  If you received a PC as opposed to a MAC you probably got a trial version of a program to secure your computer against viruses, spyware, etc.  Once this trial period is up (usually after 30 days), you need to pay to renew this program.  The cost of this can be as much as $80 per year.

If your computer is for personal use or you use it for a very small business, you do not need to pay for internet security. There is free security software that you can use instead.  Some of it is good.  Some not as good.  Assuming that you keep your computer for 5 years, you are paying $400 to protect it that you can avoid spending.  Save $$$.  I use security software from a highly respected company.  It is legal and not a pirated copy.  Computer Concierge NY LLC can install this on your computer too.  Given an $80 per year charge for security software once the trial period ends, my cost to you to install it will pay for itself in less then a year.  If you expect to keep your computer 5 years, our cost to install will pay for itself several times over the life of your computer.  Did I mention, the software is absolutely free?

Have a new computer and unsure how to set it up?  There is more to setting up a computer than taking it out of the box and following the online instructions.  Our costs for a basic computer set up can save you as much as $300 over the life of your computer assuming you are keeping it for 5 years.  The set up includes the same free security software used on my computer.  The $300 savings more than doubles the costs to set up your computer.

One other thing.  A major consumer electronics retailer that sells and services computers will not tell you of this free software.  If they install your computer, their costs to you will be higher than what we charge.  They will not install this free software for you.  They will likely try to sell you what you do not need.  They have done it to friends and customers of mine. They tried to do it to me.

If you have questions about this or other technology issues I can be reached at 917.572.3468.  I look forward to saving you money.  I also can train you to make better use of your technology.

 

Do You Think Setting Up Your Computer Is As Easy as Taking It Out of the Box and Following the On Screen Instructions?

10/06/2011

 
My 17 year old son who is somewhat tech savvy got a new laptop computer last month. As such, I did not expect him to ask me for help in setting up his new computer. Even afterwards he had a question since his screensaver was not working properly which I promptly fixed for him.It got me thinking and realizing how much more there is to setting up a computer than just taking it out of the box, making the necessary connections and following the on screen instructions. I always knew, but with my 17 year old asking for help did not realize how much more it truly is.


Here are just a few things to consider: 
1. Do you know which programs need to open when you start your computer? Unnecessary programs opening   
     when you start your computer up will slow start time.
2. Do you have a system recovery disk should you ever need it?
3. Do you know the correct update setting for your computer to use? Make the wrong selection and you are  
     more likely to get a virus or have another computer problem.
4.   Do you know what to do when your factory installed antivirus program expires? This will occur shortly after  
      you purchase your new computer. The right move will keep your computer virus free and save you money in 
      the long run.
5.  Do you know how to set up your computer to find and open your favorite programs and files quicker?

If you live in Queens or Nassau County, NY call me at 917.572.3468.  Installing computers is just one of the technology services I offer.  I also provide expert computer training as well as training on your iPad, iPhone or Android  in the convenience of your home (seniors a specialty) as well as computer troubleshooting, printer setup, computer repair, computer support,wireless networks, and more.




Computer Concierge NY LLC, provides expert computer services in the Bayside, NY area, Including Queens, Albertson, Bayside Hills, Bay Terrace, Bellrose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside vicinity. 


 

Facebook Privacy Settings

04/28/2011

 
As you likely are aware, Facebook has had privacy issues that seem to pop up from time to time. You always need to keep on top of privacy issues that come out through the media or otherwise. Below are some security settings you may or may not be aware of.  By using these you will further be able to have your Facebook profile and activity seen only by those you want to. 

If you wish that a particular person not be able to access your profile or even see that you have a Facebook account, there is a "Block Lists" in the privacy section (note that all unless otherwise noted require going into the privacy section). Just enter the name of the person you wish to block. Note that for this that the person can log on under another ID that would enable him or her to access your profile according to your privacy settings.

Under "Customize Settings" in the privacy section there is a section "Things Others Share". This is what others can share about you. Make sure to edit these to your choosing.  In particular "Friends Can Check Me Into Places".  This is one that you will likely want to disable.  For "Photos and Videos I'm Tagged In" you will likely want "Friends Only" or "Only Me" which is under "Customize". For "Suggest Photos of me to Friends" I would suggest you disable this. Friends can tag you without suggestions.

Be very careful about sharing contact information. I would not share phone numbers and addresses with anyone within Facebook. Those settings should be set to "Only Me". Personally I did not enter any information for them. For email addresses if I was to share I would only share with friends. Unless there is a business reason I would not share beyond. If you have a website, you can share that with everyone. Anyone can see the address of this blog as well as my Twitter account. For Twitter the privacy setting is under "IM Screen Names".

You also want to be careful about what Apps and websites share about you. In the "Apps and Websites" section under "Info accessible through your friends" I would suggest under "Edit Settings" you keep all unchecked. For Public Search, you need to determine whether you want your profile to be found when a search engine is used. Select as you see fit.

Facebook is a great site for social connections and for reconnecting with old friends. With the privacy issues that Facebook has had and will likely continue to have, you need to keep on top of your privacy settings.  As always, be careful of what you put out there. You never know who will see it. For starters divorce attorneys have been known to go through Facebook profiles to aid in their cases. I heard a story of a divorce attorney friending their clients estranged spouse in an attempt to get incriminating information. Now of course the estrange spouse should never have friended the attorney but that is another story.
 
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