 Mike Klubok the Owner of Computer Concierge NY LLC has trained seniors as old as 95 to better use their computer. The other day I spoke with a high level person in a non-profit organization that has a large senior membership about doing a technology related presentation to members of his organization. The person responded that as many of his members are in their 80s they would not find it useful. After mentioning a few items like how computers can help with health care for seniors, the social aspect, and being an enabler of life learning he suddenly became interested. Keep in mind that when I talk about computers I am including smartphones and tablets like the iPad , Kindle Fire and others as they are computers. I have worked with people as old as 95; Helping them to use their computer to keep in touch with friends and family, discover old friends, track their investments, and better use the features of Google search. These are some of the benefits of seniors using computers. Those I have worked with were very motivated to improve their computer skills and with good reason. Connected seniors are more likely to be happier and healthier than their counterparts who do not use the internet. Evidence has shown that those seniors who are connected are less likely to suffer from depression. In an era where more of us live further from family and friends than ever before the internet has helped to stay connected. I helped a woman in her 80s set up a Facebook account a while back to keep in touch with her grandchildren and see pictures of them and their travels in life. She also wanted to connect with friends she lost touch with from her childhood in Germany. I don’t know how much luck she had connecting with her lost friends but I know she was thrilled to see pictures of her grandson’s travels in Spain on Facebook that she likely would not have seen otherwise. I worked with another woman who received what she thought was a picture of her great-grandchild living in England who she had never seen and was unable to open it. When I arrived to address the problem she had opening up the file I realized it was not a picture but rather a video. Her tears of joy in seeing the video of her great-grandchild crawling was something special. When I left she gave me a big hug and thanked me for helping her to see the video. Skype is also a great connector of friends and family that live miles and miles away. Many years ago the phone company said that long distance was the next best thing to being there. Maybe then it was but now it has to be Skype. The internet gives seniors better access to health care. Communicating by email is a method used by more and more doctors. If you want to monitor what you are eating there are sites such as FitDay that allow you to do so. You also can do research. Want to know more about a drug you are taking? Go to PDR.net. Sites like WebMD and MayoClinic.com are just two sites that have an abundance of medical information. Both of them also have a symptom checker where you can find possible causes of your symptoms. Studies have shown that truly lifelong learners have a better quality of life. The internet provides the ability to quickly get information about world events, politics, sports, etc. Wikipedia is one factor in why very few people these days have books of encyclopedias at home anymore. The last item I will mention is that the internet fosters independence for seniors. Seniors are now less likely to need someone to take them shopping. I have shown seniors how to shop using Amazon. Their orders get delivered to their door. Groceries can be ordered from sites such as FreshDirect. So if you think you are too old to use a computer think again. Ask some of the seniors I have worked with how using a computer has added to their lives and don’t be surprised if you see a 90something person in the park Skyping with their friend or grandchild. Whether you are a senior or advancing towards one day being chronologically gifted I am available to help you better use your technology. I can be contacted at (917) 572-3468 or email me at mike@computerconciergeny.com . Feel free to join the conversation and post comments and questions on my Facebook page at Computer Concierge NY LLC . There also are tips there to better use your computer, smartphone, iPad and other technology you may have or are thinking of buying. Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park, Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park, New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside NY vicinity. Our web services are provided worldwide.
 Mike Klubok - Computer Concierge NY LLC Owner with an Apple iPad at The Apple Store in New York. My recent article showed some of the advantages of the Microsoft Surface over Apple’s iPad. The advantages are not all one sided. Today I will look at this issue from the other side. And there certainly are advantages that the iPad has over the Microsoft Surface.
A big advantage right now is that there are many more apps available for the iPad than the Surface. I expect that this gap will lessen over time but for right now, this is a big advantage that the iPad offers.
If portability is important to you the iPad is thinner and lighter than the Surface as well. In addition you can use the iPad for a slightly longer time before needing to recharge the battery.
If picture quality is important to you, the Apple iPad has Surface beat hands down. Surface has a 1MP front and rear camera while the iPad has a 5MP rear camera and a 1.2MP front camera. That said, newer smartphones are likely to have an 8MP rear camera and likely a front camera that is about 1.2MP.
For a display, the iPad is the one to go with. The retina display is superior and the higher resolution makes it more suitable for reading, watching movies and playing games.
You likely have heard of Siri, the personal assistant that comes with the iPhone. Well it also comes with the iPad. Nothing like this is currently available with Surface.
While the iPad supports POP (Post office protocol), Surface does not. POP in addition to IMAP are the two most common internet standard protocols used to retrieve email. Microsoft offers workarounds and this is a factor to take into consideration. Bottom line is that for the iPad connection to POP is a piece of cake.
When I purchased my iPad I did not purchase it new. Rather I purchased a refurbished one online paying about 25% less than had I bought one new. I get the same warranty and it went through the usual Apple tests and certifications. I also am very happy with it in this respect. Click on the link to the Apple Store to learn more. Note that the Apple Store does not sell refurbished items which of course includes the iPad.
In my personal opinion the biggest advantage of the iPad is its ease of use. This is particularly so if you have an iPhone as they both are similar to use. With Surface you first have to figure out how to navigate the tiles. The charms bar is at the right of the screen and not readily visible. I like that with the iPad I simply push the “On” button and proceed to click on the app I wish to use. While I am primarily a PC user, I found the iPad and iPhone both easy to learn as I do other Apple products.
So which is for you? It depends what is important to you. In a nutshell if you are largely producing rather than consuming data take a long look at Surface. If ease of use and the display is important the iPad may very well be what you are looking for. Apple’s website has a lot more on the iPad if you wish to learn more about it.
If you have further questions about a tablet computers or other technology, I can be contacted at (917) 572-3468 or email me at Mike@ComputerConciergeNY.com .Computer Concierge NY LLC on Facebook provides information on the current goings on in the technology field with tips to better use your technology. For timely information, please visit my page.
Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park, Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park, New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside NY vicinity. Our web services are provided worldwide.
 Mike Klubok the Owner of Computer Concierge NY LLC trying a Surface in Forest Hills NY. Many of you have seen the advertisements for the Microsoft Surface that was recently released. Microsoft has a bit riding on it. This tablet has quite a few advantages over the acclaimed iPad. Note that when comparing the two I am talking about the current basic versions that are both priced at $499.
A big advantage of Surface is that you can use an external Micro SDXC card. You can purchase a 32 GB one made by Sandisk from Amazon for about $35 based upon my recent checking. There is also a connection for attaching a USB drive as well. I recently purchased a 16 GB USB drive at Staples for under $10. For the iPad you need to purchase an adapter that costs at least $19. There is one for an SD card but when looking at the Apple website I did not see one for an SDXC card. Because of this, it is easier to upload pictures to it. I personally have a memory card reader that connects to my computer using the USB drive that I purchased for under $10. I take it with me when I go on vacation to upload pictures that I take to my computer and I could use it to upload to a Surface as well.
I would be more willing to let others share my iPad but they would then have full access to my email, Facebook, LinkedIn accounts, etc. Microsoft’s Surface allows me to set up separate User Accounts just like my computer does. I could then give someone else access to a Guest account without them having the full access to my personal accounts.
Microsoft Office 2013 comes with Surface. This is because of 2 reasons them being 1) Microsoft owns both Surface and Office and 2) Surface with the optional keyboard cover is intended to for creating and consuming data. The iPad is more for consuming data. That said you can purchase a wireless keyboard for an iPad but it is not a cover as well. The iPad does not come with a spreadsheet, word, presentation or office suite program.
Surface comes with a built in kickstand which allows you to view the screen in an upright position. With an iPad you need to stand it up against an object or purchase a cover that has a stand.
If you want to print, Surface is a whole lot easier to do from then from an iPad. It is easy to make a connection that is seamless. Printing from an iPad is a lot more difficult.
One final note here. The basic version of Surface comes with 32 GB storage and the iPad comes with 16 GB. This is deceiving because of the 32 GB, the system software uses ½ of that leaving 16 GB free. The net free storage on an iPad is 14-15 GB. While Surface has an advantage it is not significant.
My next article will list the advantages of the iPad over Microsoft Surface. Then it is your call if you are deciding which of the two to buy.
If you have further questions about a tablet computers or other technology, I can be contacted at (917) 572-3468 or email me at mike@computerconciergeny.com .
My Facebook page provides information on the current goings on in the technology field with tips to better use your technology. For timely information, please visit my page.
Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park, Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park, New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity. Our web services are provided worldwide.
 Computer Concierge NY LLC I know a few people who still insist on paying their bills the old fashioned way. They write that monthly check for the mortgage, car payment and numerous other payments that they have. Even after I tell them the benefits of paying online, they still prefer to pay their bills the old fashioned way. If only they would listen. They would save both time and money.I have been paying my bills online now for almost 15 years. It is faster (you can set up recurring payments. Just be sure that the money is in your account to cover the payment on the day you set it to be paid) and less expensive (no stamps and you don’t have to buy checks nearly as often).It also is safe to pay your bills online. Yes an account can be hacked but there is always the risk of mail theft when paying bills by mail. If a payee says they never received payment you readily research your account on the bank’s website to see if the payment was made and to whom. I have had an instance or two where I got a letter saying that payment was not made and it was. What I found out was that the name of the payee or the address was not correct. After corresponding with the payee, the issues were resolved.
In paying my bills online, I also am helping the environment and contributing to going green. Online payments save paper. Not just from the written checks but envelopes as well. Companies have less envelopes to open so their costs get reduced. This truly is a win/win for all. Certain recurring monthly payments are allowed to be made by credit card. You can take advantage of rebates and my credit card happens to offer me a 1% rebate on all purchases. Not much but every little bit helps. If I could pay my cable bill using my credit card I certainly would do so. It would also be 1 less payment to set up every month as it is now included with my other credit card purchases. Banks are happier as well. Online payments reduce their processing fees. Handling it electronically is also simpler for them and merchants like it because of this as well. Less envelopes to open. Receive their money quicker. Paying by mail vs paying electronically at the same time. The merchant will receive the electronic payment quicker.I do not recommend using online payments from service providers such as electric companies, credit card companies, etc. If they make an error it can adversely affect your credit rating and per your agreement with them it may be difficult to hold them accountable. Also if there is an error it can take a while to get your money back. I prefer paying bills online through my bank.
Paying by check still has its uses. It is not recommended that you pay federal tax bills through your online bank. My bank specifically says, “The Online Bill Payment service should NOT be used to pay your local, state or federal taxes.” When you pay online, the money is deducted from your checking account NOT when the payee cashes the check but when you tell the bank to pay the bill. You no longer have a “float”. How many of us will give a birthday gift of $50 by doing it through our online account? We probably will include a check inside a birthday card. The same goes for weddings. On the minus side, it is not as easy to switch banks. If you do switch banks you need to make sure all pending and recurring payments are cleared.
If you have further questions about paying bills online, or other technology questions I can be contacted at (917) 572-3468 or email me at mike@computerconciergeny.com
My Facebook page provides information on the current goings on in the technology field with tips to better use your technology. For timely information, please visit and "Like" my page.Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park, Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park, New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity. Our web services are provided worldwide.
 Winter in Bayside NY. Picture taken by Mike Klubok of Computer Concierge NY LLC. With the impending arrival of the 2013 blizzard please look at the attached link. http://mashable.com/2012/07/03/charging-solutions/ about some ways you may be able to recharge your devices in the event you lose power. (If you are charging your phone inside a garage make sure the garage door is opened.) Cell phone towers may be down and you may lose internet service but keep in mind that most smartphones have a built in light that could come in handy during these times. Also at this time if you are not using your cellphone, keep it charged. Use your phone as sparingly as possible to preserve power. Dim the display on your smartphone to preserve power. On a personal note, since I will not be using my cellphone during the evening I will be turning it off to preserve my battery in case we lose power. Also use text messaging to reach out as this is likely to be more successful. One thing people did after Hurricane Sandy was to use wireless networks where free Wi-Fi is offered such as Starbucks (inside or outside).
Before retiring, it will be a good idea to disconnect electrical power to televisions, computers, printers, etc. Have copies of any prescriptions. Use a smartphone if you have one or a phone with a camera to take a picture of them.
If you bank online, you may want to make sure that all bills that need to be paid in the next several days are accounted for and that you have money in your accounts to cover any recurring and other payments that you have set up. If you lose power, you may not be able to pay these bills and transfer money between accounts till power is restored.
Most of all be safe. Unless you absolutely have to go out, stay indoors. Being safe is of utmost importance. Use common sense. Fill up water bottles, tea pots, etc..
As always I can be reached at (917) 572-3468 for your technology problems.
My Facebook page provides information on the current goings on in the technology field. There are tips to better use your technology. For timely information, please visit and "Like" my page. Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park, Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park, New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity. Our web services are provided worldwide.
The picture shown around the world.
By now you may have heard about the sister of Facebook co-founder Mark Zuckerberg being upset over a picture posted on her personal Facebook account being posted on Twitter. You may be asking how private those posts and pictures you put on Facebook really are. Apparently Randi Zuckerberg posted this picture so only her Facebook “Friends” could see it. Callie Schweitzer then posted it on her Twitter account. Callie Schweitzer while not a Facebook friend of Randi subscribes to her feeds and also is a Facebook friend of Mark and Randi’s sister. She apparently saw the picture because she is Facebook friends with the sister. Since her sister was tagged in the picture, Callie was able to see it. Callie thought that the picture was public since she subscribes to Randi’s posts on Facebook but this picture was not posted with access provided to subscribers. It is not difficult to copy someone else’s picture that you see in Facebook. Click to open the picture and then right click. An option to save will show among other options. Once saved, you can do with it as you wish including posting it to Twitter. On a personal note a friend of mine remarked how she was not able to download a picture of her and her daughters that her friend posted on Facebook. In a few seconds, I downloaded the picture and emailed it to her.
The protocol is to ask before posting someone else’s photos for others to see. Think of this as sending a letter to your friend who we will call “A”. You do not expect that A will share the letter with others. A decides to share the letter with B and C. This is largely what happened here. The issue was not Facebook’s privacy settings but someone else sharing the picture above and beyond. When you post to Facebook whether it be a picture, your writings, etc you should realize that it may be seen by those you did not intend to see it. Note that while the picture was deleted by Callie Schweitzer, articles with the picture were posted online so it can be seen by all. I am using it in this article without compromising any confidences. And yes the man on the right side is Mark Zuckerberg himself.
The takeaway is to be careful of what you post on Facebook and other social media sites. Don’t put anything out there that you would not want to appear in a newspaper, seen by your boss, your parents, your children, etc.
If you have further questions about your privacy on Facebook and other social media sites I can be contacted at (917) 572-3468 or email me at mike@computerconciergeny.com .
My Facebook page provides information on the current goings on in the technology field. There are tips to better use your technology. For timely information, please visit and "Like" my page.
Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park, Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park, New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity. Our web services are provided worldwide.
So you may have heard that Microsoft recently released the much anticipated Windows 8 operating system. It sure doesn’t look like those previous operating systems of Windows that you have seen. Don’t despair since Windows 8 was made with the future in mind as it works well with touchscreens and you will be seeing more touchscreen personal computers over the next few months. One of the first things you will notice is that there is no start tab. You’re wondering how to turn the computer off. Going to either the upper or lower right hand corner will bring up a bar known as the charms bar. The bottom icon there that looks like a cog a bicycle chain goes around is the Settings icon. Either click on it or if you have a touchscreen tap it and you will see the Power icon at the bottom. Select that and select “Sleep” “Restart” or “Shut Down”. You no longer are wondering how to shut your computer off.You also by now have probably noticed that the screen instead of showing the familiar icons on your desktop show tiles. Each of these tiles represents an app (Programs are now referred to as apps like the apps on your smartphone and your friend’s Mac programs which are also referred to as apps). Some of these apps show information. The weather tile shows the weather for the location noted. You can put a calculator app to do arithmetic operations. One great thing about this new screen is if you are looking for a file, setting, or app just start typing the name of it. Once you start the search screen will show. You can see where your search query for apps, settings, files. Also expect to see more Windows 8 phones out there in the next few months. Don’t despair about not seeing a desktop. There is a desktop tile. By tapping it if you have a touchscreen or moving your mouse to it and left clicking, the old traditional desktop (without the start tab) will show. One disadvantage of the new Windows 8 is when you go to delete a file there is no longer a confirmation asking if you wish to do so. No last chance to change your mind. However all is not lost. By going to the recycle bin and right-clicking on it, choose Properties, and check the "Display Delete Confirmation Dialog" box. You now will have that last chance to make sure that you truly want to delete that file. Another disadvantage is a longer learning curve going to a new operating system. The advantages however outweigh the disadvantages.So should you upgrade to Windows 8? Windows 8 Pro is available for $39.99 but that is only until January 31, 2013. Unless you are upgrading from Windows 7 you will need to reinstall your apps. I upgraded due to business considerations since I will be setting up new computers that use Windows 8 and training people to use it. There is the learning curve I mentioned earlier and you need to get used to not having a start tab. File Explorer (formerly Windows Explorer), is a lot more user friendly, security is improved and boot time is faster making it a possible investment if you are still using Windows Vista or Windows XP. That said, given the age of your computer if you are using XP or Vista, replacing your computer may be a more feasible option. If you have XP or Vista currently, while Windows 8 requires a minimum of a 1GHz processor I would recommend a minimum of 2 GHz. Other than the tiled apps, there is not a real big change between Windows 7 and Windows 8.
If you have additional questions about Windows 8, I can be reached at (917) 572-3468 or email me at mike@computerconciergeny.com
My Facebook page provides information on the current goings on in the technology field. There are tips to better use your technology. For timely information, please visit and "Like" my page.Computer training and many types of computer repairs can be done remotely. If you or someone you know needs either training to better use your computer or repairs I am now doing it on a remote basis in addition to in person locally.
http://computerconciergeny.com/3/post/2012/10/joinme-how-to-use-to-allow-someone-to-remotely-view-and-control-your-computer.html takes you to a narrative to use Join.me. It is a very user friendly site and it is easy to temporarily allow control of your computer. I also did an online video as well which is on the following link. http://www.youtube.com/watch?v=AyRSqpYNVQY
Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park, Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park, New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity. Our web services are provided worldwide.
So who out there after reading my recent article about backing up http://goo.gl/c2Gl0 still doesn’t back up their data files? I emphasize it in discussions with clients, friends and colleagues yet many people still do not back up their data files or if they do it is not often enough. Their excuses range from: I have no important files; I'll get to it; I can get my files; I don't want to spend the money. The big reason to back up your data is this: In the event of a hard drive failure for whatever reason, you have a backup copy of your data. Important documents, sentimental pictures of children, grandchildren and other loved ones will not be lost in the event your hard drive fails. If you are one of those who still do not back up your files, this is a must read.
Let's address each of these excuses one by one:
-- I have a good friend of mine who never backed up his files. His excuse was that he had no important files. Recently he had an issue where he thought his hard drive had crashed. Suddenly he had important files (including pictures from a recent trip) on his hard drive that he needed to have. Fortunately the issue was not with his hard drive but rather another issue. His data was saved.
-- "I'll get to it" is another excuse I have heard a few times. This is a variation of, “I don’t have the time.” Hopefully when you get to it will be before your hard drive fails. If you have a hard drive failure it is too late. If you are a heavy computer user, you should back up your data once a day. I know someone who had their tax return on their hard drive. He was going eventually do a backup. Unfortunately, the hard drive crashed and he lost his tax return and the worksheets he used to prepare it.
-- "I don't want to spend money on it" – To paraphrase John Wooden, “If you don’t want to spend the money to back up your data, how about spending a whole lot more to get back the data should you have a hard drive failure?” That is if the data can be recovered. I checked with a national chain. If they can do the job in house the cost would be between $100 - $160 with it being ready in 2-4 days. If it needs to be sent to a data retrieval service the cost can run as high as a few thousand dollars. It will not be ready in 2-4 days but 2-3 weeks. How long can you wait for your data? Your costs to backup your data may even be FREE. Backing up will greatly lessen the anxiety of a hard drive failure.
-- "I can get my files" - A hard drive failure can occur without any previous warning. How will you get your data? See above paragraph for how long it would take and the cost.
The bottom line is you must have a backup in the event your hard drive fails. In the event of a failure you will be glad you had that backup. What would be the cost to you of losing a resume, pictures of children and grandchildren, tax returns saved on your computer with worksheets, schedules, etc? Backing up will save you money, time and aggravation. If you know someone who does not back up their computer, please for their sake make sure they read this.
What is the best way to do a backup? It depends on a few factors such as how much data is on your computer.
If you have additional questions about backing up your files, I can be reached at (917) 572-3468 or email me at mike@computerconciergeny.com My Facebook page provides information on the current goings on in the technology field. There are tips to better use your technology. For timely information, please visit and "Like" my page.Computer training and many types of computer repairs can be done remotely. If you or someone you know needs either training to better use your computer or repairs I am now doing it on a remote basis in addition to in person locally.
http://computerconciergeny.com/3/post/2012/10/joinme-how-to-use-to-allow-someone-to-remotely-view-and-control-your-computer.html takes you to a narrative to use Join.me. It is a very user friendly site and it is easy to temporarily allow control of your computer. I also did an online video as well which is on the following link. http://www.youtube.com/watch?v=AyRSqpYNVQY
Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park, Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park, New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity. Our web services are provided worldwide.
If you are having a computer problem someone elsewhere can view your screen and/or remotely control your computer temporarily to fix the problem. JoinMe is a good program to use. I have used it to help others fix their computer problems. It is very user friendly and no account setup is needed. There is both a free and paid version. I personally have not found a need for the paid version which currently costs $149 for an annual membership or $19 if you choose to use the paid service by the month. Note that if you are not connected to the internet, you cannot use this or any other program to share your computer with someone remotely. You also have the ability to talk or have a chat using Join.me.
The first thing you need to do if you have not already done so is to download the Join.me program onto your computer. Using your internet browser (for purposes of this illustration I am using Internet Explorer (IE) type “Join.me” in the address bar and then press “Enter”. The illustration below shows where the address bar is in case you are not familiar with using your browser.
Once you are in Join.me what you will see will include something in the picture below. You will notice the word “share” in orange lettering. Underneath it is “pro” which is in white letters with a gray background.
What you want to do next is click on “basic” which is next to “pro”. “basic” will then be in white letters with a gray background as shown in the picture below. You then want to click on the orange arrow to begin the download of the program. The location of the arrow is shown in the blue arrow pointing to it. Clicking on the orange arrow will begin the download. You may be prompted as to whether you wish to download the program. Select “Run” and then “Yes” or some variant of the affirmative. Once the download has completed and it should only take about a minute. The following icon will appear on your computer screen with other icons you have. For future sessions, clicking on this icon will allow you to share your screen and control of your computer in the manner shown below. The toolbar shown in the picture below is now showing. When you click on the Join.me icon above in the future it will bring up the same toolbar. Note that the mouse icon is gray. Keep this in mind for when you actually give control of your computer. You also will notice a 9 digit number. Every time you share your screen with someone, this number will change. It is the number you give to the person you wish to view your screen and if you desire also control your computer. When you give the other person the 9 digit number, they enter it from their own Join.me toolbar. Upon doing so, the mouse icon will turn from gray to orange. Once this occurs, your clicking on it will allow the person you have shared your screen with to control your computer. Once you click on the icon you will see underneath the mouse icon a menu to determine which viewer you wish to share control of your computer with. Assuming that only one person is viewing your screen, click on “Viewer 1” or the name of the person if the person has entered their name. If more than one person is viewing your computer, click on the viewer you wish to control your computer.
Once you have allowed control of your computer, the mouse icon will have an “x”. When you press the mouse icon at this point and underneath the icon select “stop sharing control”, the person you have been allowing to control your computer will no longer be allowed to control your computer until the next session when the process will need to start over.
Pressing the “x” in the program will allow you to exit Join.me. You will then be prompted “Exit join.me?” Clicking “exit” which is in orange with white lettering will exit you from the program.If you have additional questions about storing information on the internet, I can be reached at (917) 572-3468 or email me at mike@computerconciergeny.com
My Facebook page provides information on the current goings on in the technology field. There are tips to better use your technology. For timely information, please visit and "Like" my page.
Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park, Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park, New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity. Our web services are provided worldwide.
You probably have heard about Facebook sharing too much of your information.
Hopefully, you also are concerned about what Facebook does with your information. Ever wonder how they suggest "friends" to you or how the ads you see appear to be aligned with your interests?
While Facebook does not have the best track record regarding privacy, there are a few things you can do that can improve your privacy on Facebook.
Given Facebook's privacy policy, which seems to constantly be changing, you'll want to set up your preferences where you have as much control as possible. One in 10 Facebook users in the US ignore Facebook privacy settings. That is 13 million people.
More than 60 percent of apps users do not use privacy controls. If you have not already done so, the first thing you need to do if you are allowing others to see your date of birth is to make sure no one can see your birth year. By clicking on "Update Info" go to "Basic Info." Under your birthday, make sure that the option under your birthdate does not enable the year to be shown.
Doing this makes it more difficult to steal your identity. It usually is also a good idea to set your telephone number to be seen by "Only Me." There also is probably no need to put your address on Facebook as well.
Regarding the other information about you, you should determine what you are comfortable sharing and with whom. I worked with a client recently who did not want to put too much information about herself and then decided to put and share her hometown in the hope of finding some old friends. Most of my information and posts I share with friends only. That is my personal comfort zone.
In "Privacy Settings," you'll likely want to set your default privacy to friends. Under "Timeline and Tagging," you'll want the ability to review posts friends tag you in before they appear on your timeline. Turn this option "On."
In "Privacy Settings" under "Apps You Use," you can edit the settings for your apps. In the individual apps, you'll likely want to limit who can see the posts the app makes for you to "Only Me."
There are more ways to increase your Facebook privacy. These are just some of them. As Facebook's settings are subject to change, you should review yours every so often. Regardless of your privacy settings, you always want to be careful of what you post on Facebook. If you have specific questions regarding your Facebook account, I am available at (917) 572-3468.
Computer Concierge NY LLC, provides expert computer and technology services in the Bayside, NY area, Including Queens, Albertson, Bayside Hills, Bay Terrace, Bellrose, College Point, Douglaston, Floral Park, Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park, New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside vicinity.
|
RSS Feed