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If you are having a problem with your computer, someone elsewhere can view your screen and remotely control your computer temporarily to fix the problem. Join.me is a good program to use for this purpose.  I have used it to help others fix their computer problems as well as show them how to better use their computer. It is very user friendly, easily installed in under a minute and no account setup is needed.  There is both a free and pro version.  I personally have not found a need for the pro version which currently costs $149 annually or $19 if you choose to use it by the month.  For either version you can send files between all users.  Note that if you are not connected to the internet you cannot use this or any other program to share your computer with someone remotely or to view someone else's. You also have the ability to talk online or have an online chat using Join.me as well.  As mentioned, the whole process of downloading the Join.me program and placing the toolbar on your computer takes under a minute.  When you first go to Join.me you will see a screen that looks similar to the one below.  Under, "share your screen" click on "basic" and then click on the orange arrow key.  This will begin your download.  Follow the prompts and the Join.me toolbar will be in the upper middle of your screen.  If you need to view someone else's screen enter the 9 digit code that the person sharing your screen gives to you and press the green arrow. 
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By just sharing your screen, you can use Join.me for doing a presentation as well.  It is more than just a program to use if you have a computer problem or to solve someone else’s. I also know of a husband and wife who reviewed travel plans using it when one of them was out of town.  These are just by using the free version.  The pro version offers you such features as presenter swap, meeting scheduler and international conference lines. Whether or not you feel a need to use the pro version is up to you but as you can see, the free version has some good uses.

If you have additional questions about whether sharing your computer, I can be reached at (917) 572-3468 or email me at mike@computerconciergeny.com  

My Facebook page http://on.fb.me/MikesCCNY provides information on the current goings on in the technology field. There are tips to better use your computer and smartphone. For timely information, please visit and "Like" my page.






Computer Concierge NY LLC, provides expert computer and technology services in the Queens New York area, Including  Albertson, Bayside, Bayside Hills, Bay Terrace, Bellrose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside vicinity.  Our web services are provided worldwide.

 
 
Microsoft recently announced that their new version of Microsoft Office likely to be named Microsoft Office 2013 will be released early next year.  As previous, there are likely to be different prices depending on which version purchased. Using the current prices of Microsoft Office 2010 at Staples you can pay as little as $119.99 or as much as $499.99. The price is influenced by whether you are purchasing a CD, the version being purchased and how many machines it is licensed for.

Microsoft Office is the best known and the best office suite software. It also is the most expensive. There are free alternatives to Microsoft Office that are compatible with Microsoft Office applications. The three main ones are Google Drive, Libre Office and Open Office.  Each has their own features and you would need to determine which is best for you if you choose to go the free route.

Google Drive formerly Google Docs is web based and requires you to have a Google account.  You can use it when you are not online but there are certain constraints that you need to follow.  For one you need to be using the Google Chrome browser. This should not be an issue because many (myself included) view Google Chrome as the best browser out there for accessing the internet. It is great for sharing files whether it is with selected people or with everyone.  You can choose whether people can only view the file or edit it as well. You can collaborate in real time with others who have editing privileges as they can change the file contents while you are also working on it.

Libre Office first launched in September 2010 is the new kid on the block.  When Open Office was purchased by Sun there was concern that Open Office would take a different path and perhaps not be free. This led to Libre Office.  While there are many similarities, you can edit files in a Portable Document Format (PDF) in Libre Office but not Open Office or even Microsoft Office.  It is not the most user friendly interface to do so but it can be done. Libre Office and Open Office have components for spreadsheets, presentations, graphics, word procession and database. Google Drive does not currently support a data base application among its components.

Open Office is in essence the predecessor to Libre Office.  As mentioned previous when Oracle purchased Open Office there was concern over the future direction of it.  In 2011 Oracle donated Open Office to the Apache Software Foundation. There are many similarities between Open Office and Libre Office as noted above. Open Office is easier to download but you cannot edit PDF files using it.  The interfaces for both are similar to Microsoft Office (MS Office). Open Office offers more Templates on its site than Libre Office but Libre Office offers more functionality by offering extensions. Per Wikipedia some notable users of Open Office are Singapore’s Ministry of Defense, and Banco do Brasil.
  
So do you continue to use Microsoft Office or do you switch and if so which do you use?  From a personal standpoint being a power user who also uses Microsoft Office in my line of work as I now am also creating customized Excel spreadsheets I will continue using Microsoft Office.  If you are not a power user of Microsoft Office and do not need to use it for work, using a free version is a viable alternative. The free versions offer approximately 75-90% of the features  offered by MS Office. The features not offered in the free versions tend to be more advanced.  I also find the three programs noted user friendly.  The more expensive versions of MS Office include Outlook, Publisher, Access and OneNote.  Access is a database program as Base in both Open Office and Libre Office are as well.  Draw is an alternative to Publisher again in both Open Office and Libre Office.  There are good free alternatives to OneNote and Outlook as well.

If you wish to know more about which Office Suite you should use or about saving time and even $$ from Microsoft Excel spreadsheets call me at (917) 572-3468 or email me at mike@computerconciergeny.com

 
 
While this blog is a posting of computer related items, cell phones are in fact a computer and this is a potential life saving issue. I am doing this post that indirectly relates . 

In case of emergency (ICE) is a program that enables 1st responders to identify victims and contact next of kin in case of an emergency.  Hence the acronym ICE.  All cellphones should have one or more ICE listings should the unfortunate happen. 

That said, cellphones and particularly smart phones have password protection mechanism where your phone, ICE and all other information cannot be accessed without keying a password or drawing a pattern to unlock all of this.  What I am trying to get at here is if your phone is password protected, ICE is not able to be accessed.  Please have an alternate form of identification that lists an emergency contact(s).  Don't feel a false sense of security having ICE on your phone where there is password protection enabled.
 

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