Mike Klubok the Owner of Computer Concierge NY LLC has trained seniors as old as 95 to better use their computer.
The other day I spoke with a high level person in a non-profit organization that has a large senior membership about doing a technology related presentation to members of his organization. The person responded that as many of his members are in their 80s they would not find it useful. After mentioning a few items like how computers can help with health care for seniors, the social aspect, and being an enabler of life learning he suddenly became interested. Keep in mind that when I talk about computers I am including smartphones and tablets like the iPad , Kindle Fire and others as they are computers. I have worked with people as old as 95; Helping them to use their computer to keep in touch with friends and family, discover old friends, track their investments, and better use the features of Google search. These are some of the benefits of seniors using computers. Those I have worked with were very motivated to improve their computer skills and with good reason. Connected seniors are more likely to be happier and healthier than their counterparts who do not use the internet. Evidence has shown that those seniors who are connected are less likely to suffer from depression. In an era where more of us live further from family and friends than ever before the internet has helped to stay connected. I helped a woman in her 80s set up a Facebook account a while back to keep in touch with her grandchildren and see pictures of them and their travels in life. She also wanted to connect with friends she lost touch with from her childhood in Germany. I don’t know how much luck she had connecting with her lost friends but I know she was thrilled to see pictures of her grandson’s travels in Spain on Facebook that she likely would not have seen otherwise. I worked with another woman who received what she thought was a picture of her great-grandchild living in England who she had never seen and was unable to open it. When I arrived to address the problem she had opening up the file I realized it was not a picture but rather a video. Her tears of joy in seeing the video of her great-grandchild crawling was something special. When I left she gave me a big hug and thanked me for helping her to see the video. Skype is also a great connector of friends and family that live miles and miles away. Many years ago the phone company said that long distance was the next best thing to being there. Maybe then it was but now it has to be Skype. The internet gives seniors better access to health care. Communicating by email is a method used by more and more doctors. If you want to monitor what you are eating there are sites such as FitDay that allow you to do so. You also can do research. Want to know more about a drug you are taking? Go to PDR.net. Sites like WebMD and MayoClinic.com are just two sites that have an abundance of medical information. Both of them also have a symptom checker where you can find possible causes of your symptoms. Studies have shown that truly lifelong learners have a better quality of life. The internet provides the ability to quickly get information about world events, politics, sports, etc. Wikipedia is one factor in why very few people these days have books of encyclopedias at home anymore. The last item I will mention is that the internet fosters independence for seniors. Seniors are now less likely to need someone to take them shopping. I have shown seniors how to shop using Amazon. Their orders get delivered to their door. Groceries can be ordered from sites such as FreshDirect. So if you think you are too old to use a computer think again. Ask some of the seniors I have worked with how using a computer has added to their lives and don’t be surprised if you see a 90something person in the park Skyping with their friend or grandchild. Whether you are a senior or advancing towards one day being chronologically gifted I am available to help you better use your technology. I can be contacted at (917) 572-3468 or email me at firstname.lastname@example.org . Feel free to join the conversation and post comments and questions on my Facebook page at Computer Concierge NY LLC . There also are tips there to better use your computer, smartphone, iPad and other technology you may have or are thinking of buying. Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park, Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park, New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside NY vicinity. Our web services are provided worldwide.
Winter in Bayside NY. Picture taken by Mike Klubok of Computer Concierge NY LLC.
With the impending arrival of the 2013 blizzard please look at the attached link. http://mashable.com/2012/07/03/charging-solutions/ about some ways you may be able to recharge your devices in the event you lose power. (If you are charging your phone inside a garage make sure the garage door is opened.) Cell phone towers may be down and you may lose internet service but keep in mind that most smartphones have a built in light that could come in handy during these times. Also at this time if you are not using your cellphone, keep it charged. Use your phone as sparingly as possible to preserve power. Dim the display on your smartphone to preserve power. On a personal note, since I will not be using my cellphone during the evening I will be turning it off to preserve my battery in case we lose power. Also use text messaging to reach out as this is likely to be more successful. One thing people did after Hurricane Sandy was to use wireless networks where free Wi-Fi is offered such as Starbucks (inside or outside).
Before retiring, it will be a good idea to disconnect electrical power to televisions, computers, printers, etc. Have copies of any prescriptions. Use a smartphone if you have one or a phone with a camera to take a picture of them.
If you bank online, you may want to make sure that all bills that need to be paid in the next several days are accounted for and that you have money in your accounts to cover any recurring and other payments that you have set up. If you lose power, you may not be able to pay these bills and transfer money between accounts till power is restored.
Most of all be safe. Unless you absolutely have to go out, stay indoors. Being safe is of utmost importance. Use common sense. Fill up water bottles, tea pots, etc..
As always I can be reached at (917) 572-3468 for your technology problems.
My Facebook page provides information on the current goings on in the technology field. There are tips to better use your technology. For timely information, please visit and "Like" my page. Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park, Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park, New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity. Our web services are provided worldwide.
Google Calendar - picture taken by Mike Klubok Owner - Computer Concierge NY LLC
In today’s world, time management is something that we all need to do and do well. This is just one of the reasons why Google Calendar is the preferred online calendar of many. It syncs with my smartphone as well and I also can add, delete or change appointments there as well.Google Calendar allows you to set up multiple calendars using one ID. You make the choice of which calendars you wish to see at a given time. You are able to have a calendar for business, personal, travel, etc. with different sharing settings for each. You can share your calendar with anyone having a Google account. Other calendars allow those you share with to view only or also edit. With Google Calendar I can decide what they will view. Do they just see whether I am busy or free, or do they see the event as well? I can decide. I further can allow others to decide who a calendar is shared with. For example I have an appointment calendar. My wife is able to see the details of this calendar but cannot make changes. My son can only see if I am free or busy. He does not see the details. I also have a Travel Calendar for events my wife and I have planned for when we travel. Both of us can edit that calendar and make changes as needed. My wife can also decide to share that calendar with others. I also can make any of my calendars public if I so choose. If a calendar is made public, it will appear in a Google search where appropriate. My wife can view my appointment calendar and I can view hers. Recently friends of ours purchased tickets for a show not realizing that one of them had made plans for that evening. When my wife and I are making plans, we check both our own and each other’s calendar to see whether or not the other has plans for the date and time in question. I like the feature of when I enter an event I put the address of the event in the "Where" field. Clicking on that field will bring up the location in Google Maps. Since Google Calendar syncs to my smartphone, this could be a stress saver if I get lost as I can get directions on my smartphone wherever I am. It is a great calendar for scheduling a get together as well as inviting people to an event whether or not they use Google Calendar. You invite them directly from Google Calendar without emailing them through Gmail. The options to respond are the standard "Yes", "No", or "Maybe". In addition, for the "Yes" response there is a field to indicate if you are bringing a guest as well as the name of the guest.Need to quickly add an event? Use the quick add feature. Type in the event, date and time and Google calendar automatically adds it. Type in an email address and an invitation is sent to that email address. Do the same from your phone by texting 48368 and Google calendar automatically adds the event to your calendar. You also can add “interesting” calendars such as a schedule any or all of your favorite sports teams, national and/or religious holidays.Another feature of Google Calendar that I like is appointment slots. Appointment slots allows you to set aside period of time on your calendar at preselected intervals for others to schedule appointments. For example a college professor can set aside Tuesday between the hours of 1-4 PM at ½ hour intervals for those also having Google Calendar to reserve time on your calendar. One last thing here. I do not erase events after they take place. It is maintained on Google’s servers and takes up negligible space on your smartphone. A lawyer friend of mine has a client of his who is being audited and erased events as they were completed. Had they not been erased, the client would not have to go through hoops to recreate his Travel and Entertainment events. It would be right on his calendar and he would have a lot more time and money. You need to have a Google account to access and use the calendar. If you are not already using it give it a try. You may want to check out some of their features such as Year view, Jump to date and World clock. Its ease and convenience are why it the preferred calendar of many. You too may change calendars.If you have additional questions about how Google Calendar can used to better manage your time, I can be reached at (917) 572-3468 or email me at email@example.com It is truly a good time management tool.My Facebook page provides information on the current goings on in the technology field. There are tips to better use your technology. For timely information, please visit and "Like" my page.
Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park, Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park, New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity. Our web services are provided worldwide.
It used to be when you bought a PC, a system repair disk was also included. This was useful in the event you needed to rebuild your system.
During this holiday season, many will be getting a new PC as a gift. What you will not receive is a system repair disk. This can be used to boot your computer in the event you are unable to from your hard drive, need to recover windows from a system error. You will need to make a system repair disk. This should be done as soon as possible after purchasing your new computer. It could end up being invaluable in the event of a system failure.
To create a system repair disk, click the "Start' button. In the address bar type "Backup" . Under "Programs" select "Backup and Restore". In the left pane is an option "Create a System Repair Disk". Select this. Insert a CD to create a system repair disk. When you are done creating your system repair disk make sure to put it in a safe place but not so safe a place you forget where.
Happy Thanksgiving to all.
While this blog is a posting of computer related items, cell phones are in fact a computer and this is a potential life saving issue. I am doing this post that indirectly relates .
In case of emergency (ICE) is a program that enables 1st responders to identify victims and contact next of kin in case of an emergency. Hence the acronym ICE. All cellphones should have one or more ICE listings should the unfortunate happen.
That said, cellphones and particularly smart phones have password protection mechanism where your phone, ICE and all other information cannot be accessed without keying a password or drawing a pattern to unlock all of this. What I am trying to get at here is if your phone is password protected, ICE is not able to be accessed. Please have an alternate form of identification that lists an emergency contact(s). Don't feel a false sense of security having ICE on your phone where there is password protection enabled.
While people still go door to door or are in crowded places trying to get signatures on a petition for a cause, there is another way to get signatures on a petition. Online petitions are now a thing. Site like Ipetitions
are changing how petitions are done. There are pros and cons to an online petition. It is good that anyone with internet access can create a petition online. This also can lead to petitions for frivolous causes. Another issue are people using false names that could make a petition invalid. People using false names is also an issue for non online petitions as well. I would also guess that some petitions you see people trying to get signatures for in crowded places some consider frivolous as well.
You can create a petition for your cause. You also can sign a petition for or against a cause. One thing to keep in mind is that unless you wish to make yourself anonymous, your name may come up as signing the petition in question.
So go ahead while at home sign your name to a cause at 3 in the morning if you desire.
This is not going to be a political post. I do not get political on this blog. However there are times where politics and tech related issues intertwine and this is one of these times. This blog is from a tech perspective and I will not issue an opinion of Congressman Weiner one way or another politically.
Congressman Weiner admitted yesterday that he had tweeted lewd pictures of himself. He supposedly is one of the more tech savvy members of Congress. I have made mention both on this blog and on Twitter
the need to be careful of what you put out on the internet especially social media sites like Twitter and Facebook. A lot of what you put out there in cyberspace is out in the open for all to see. Congressman Weiner who again is tech savvy should have known this. Unless your tweets are protected or you are sending a direct message to someone, any tweet you make is there and cannot be considered a secret in any way, shape or form. When I tweet, I realize this. If I make a grammatical error or another error guess what? It can be seen by anyone and does not put me in the best light. Anyone with internet access can see them by simply doing a search on Twitter. A lot of my tweets can also be found by doing a search on Google or another search engine. Since he admitted that he sent it, I cannot understand how Anthony Weiner as a user of Twitter could not think that somehow the Tweet of him in his underwear would be hush hush. If he intended to send a direct message, he should have been extra careful knowing the implications of the tweet in question. Also keep in mind that anyone using Twitter has the ability to retweet a tweet to their followers and of course that is there for all to see. So for argument's sake, if Charlie Sheen who has over 4 million followers was to retweet Weiner's infamous tweet all 4 million plus of his followers will see it. Sheen's followers can then retweet it to their followers and you can see this all spiraling.
Let me respond about hacked passwords here as Weiner initially said his account was hacked. You need to have a safe password. I have blogged about the need for a safe password in previous posts. Please see the link which also has links to related posts. http://computerconciergeny.com/3/post/2010/09/password-protection-revisited.html
. You also need to be careful of phishing schemes.
In this day of social media, Google, Facebook, etc., we need to be careful of what we put online. Anything you do online in a public forum can be obtained by others. A few years ago I signed an online petition that photography in New York City subways not be banned. One time when doing an online search of myself, it came up. Anything I put on my website www.computerconciergeny.com
is not between friends but for the whole world to see. This means that not only what you put on social media sites like Facebook and Twitter do you need to be careful about. You need to be careful about EVERYTHING you put online that is not an email or text message. Yes the recipient of an email or text can share that with others. But that also holds true for what you tell someone verbally or in writing.
CCleaner is a product developed by Piroform. It is used to clean unwanted files and invalid Windows registry entries from a computer. It is an application for Windows and not for Macs. However the Piroform webite which is responsible for CCleaner notes on its website that it soon will be making CCleaner for Macs as well. It is free and a valuable program to have. One of its applications is the removal of cookies. For those who may be unfamiliar with cookies per Wikipedia they are "a piece of text stored on a user's computer by their web browser". What this piece of text does is that it stores various information on it. This information can be site preferences, shopping cart contents and an identifier.
Yes you can use the Disk Cleanup program in the System Tools of your PC. However CCleanerdoes a better job. As mentioned it can be used to delete invalid registry entries from your computer. It is not a sophisticated program for doing this but for those unfamiliar with registry files, it will do the job without harming your computer. It also is very good for cleaner your internet browser's cookies, history, temporary files and form history and download history.
Having said all this I will add that you can customize the settings. For example should you not wish to delete anything related to MS Office you can. This is important because if you select MS Office your history of recently opened documents will be deleted.
CCleaner also removes from your PC temporary files, listing of recent documents opened and clears your recycle bin. In addition it also removes unnecessary information from various third party programs. These include MS Office and Adobe Acrobat. If you like your computer to save your passwords (not recommended) or browsing history you have that option. Should you wish not to delete selected cookies, there is an option for that as well.
You also can uninstall programs using CCleaner instead of going into your computer's Control Panel. The ability to wipe your hard drive also exists by going into the Tools option and selecting "Drive Wiper" then selecting "Entire Drive" in the drop down menu to the right of "Wipe" so you do need to exercise some caution.
In all this is a desirable program to have on your hard drive. It is free and is a good way to get rid of unneeded files as well as being user friendly. I have found the settings to be easy to use.
UPDATE: CCleaner is now available to Mac users as a free beta download. http://lifehacker.com/5808168/ccleaner-for-mac-clears-personal-data-in-one-click-for-safari-and-firefox
I would like to add here that if anyone has a suggestion for a subject, please let me know. Also please feel free to comment. All comments are welcomed.
Ever want to grab part or all of what you see on your screen? Want to email some or all of what you see on your screen? The Snipping Tool is for you. This tool is included in the Windows7 and Vista operating systems. To access it go to the "Start" tab and in the search bar type in "snipping tool". You will then see the icon to click for the Snipping tool at the top left of the start menu .
Note that you are limited to what you are able to see on the screen view. You can select all of what you see or some of it. You have the choice of a rectangular snip, free form snip, window snip or full screen snip. You select this by selecting the down arrow in the drop down menu next to "New". With the rectangular snip, you are able to snip in a rectangular form what you see on your screen. The free form snip is just that. You can snip whatever shape of your screen view to capture whether it be a triangle, circle, etc. With the window snip you select a window that you have opened that you wish to capture. The full screen snip is just that. What you see on your screen is what is captured.
Once you have captured your screenshot, you can make your own notes and/or highlight selected areas on what you just captured in the captured file. You also have the ability to email your finished product. You also have the ability to save your capture.
The Snipping Tool is a handy tool and can make your computer life a bit easier. Give it a try sometime.
What would happen on a trip if you were to lose your passport, credit cards, driver's license, etc? I find it to be a good idea to scan all except the credit cards and then save it as a word file using Microsoft Word (MS Word). As for the credit cards, I make a list of that using MS Excel. I have the name of the card in one column and the card number in another column. You can also do a list in MS Word. Using MS Excel is a personal preference.
In saving these files I make sure to password protect them. Since the method to password protect a file differs by program used and version of that program you need to go to the help section to determine how to password protect the file. I then email the file to myself. What I am doing here is adding an extra layer of security to information that if it fell into the wrong hands would make me more susceptible to identity theft. One would need to know both my email password as well as the password I am using to protect the respective files that contain this sensitive data. I would suggest making the passwords for your email and files different.
One does not have to limit to just credit cards, passport and drivers license. Scanning current drug prescriptions you are using and saving them to a word type file is another good idea where you have a copy of the prescription. This way if you were to lose the prescription drugs you had packed, you should have an easier time refilling it. You can also put the numbers of your travelers checks in a file as well. I also keep my phonebook in my Google contacts list so should I need a number I can get it wherever I have an internet connection which would include my smartphone.
Doing all of these is not a magic bullet should you have a loss. It will however make it easier to travel and in the case of a passport get a replacement more easily in the event of losing any important documents. I would also suggest that you avoid using an unsecured public wireless network to obtain any of this. If you have a smartphone, you can likely access this information using it. That said another way to store your files is if you are using a syncing program likeDropbox or Sugarsync. You can log onto the one you are using to access the information in question. I will suggest here that you do not save this information on the hard drive of any computers you may be travelling with. Better that it is in the cloud where the data and you are not in the same place. Also should your computer get lost or stolen, you can still access it from another computer. If anyone is interested in opening a Dropbox account let me know before setting up your account. I will send you an invite to join Dropbox and both of us will get an extra 250mb of free storage. A win/win for both of us. Note: as I mentioned in my blog last week, you cannot upload or save a password protected file in Google Docs.
Hopefully you will never need to access these files in an emergency. However, having them in an emergency can make your life easier when it occurs.