This is something I would anticipate happening when there is a change like this and is certainly nothing serious. In the first instance, the person changed service providers. When the technician came to their house, they did not put the new wireless network and name in their extra computer. I put the new network name and password and set it as the “Home” network on this computer. They were not able to print from either computer because the printer was linked to the network of the old provider and it was no longer valid. Many printers that are wireless enabled (and almost all sold today are), have a wireless wizard to set up the name and password. Using this wizard I was able to set it up on the new network so both computers can now print to it.
The second case was a little more interesting. My client got a new printer that he wanted me to set up for him. His computer was a desktop and had wireless capability. He used his old printer wirelessly but connected to the internet using an Ethernet cable. The network name and password did not match what was shown on his router. After discussing this with him, I did a reset of the modem so that the network name and password would match what was shown on his router. I then completed the installation. I was not aware at the time that he also had an iPad that had to be connected to a Wi-Fi network. Two hours later he called saying that his iPad was not linked to the new network. I went back later in the day to fix that issue.
Moral of the story: When you are changing internet service providers, getting a new modem/router combo, new router, you will very likely have a new wireless network. Your computer, iPad, iPhone, printer and other peripherals having wireless capability will need to be changed to the new network with the new password associated with this network.
If you want to know more about your wireless network, computer or other technology, I can be contacted at (917) 572-3468 or email me at firstname.lastname@example.org .
Feel free to join the conversation and post comments and questions on my Facebookpage at Computer Concierge NY LLC . There also are tips there to better use yourcomputer, smartphone, iPad and other technology you may have or are thinking of buying.
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